Answer: We use the Fare Calc on the ticket as far as possible then prorate the rest by class weighted Kms.
Answer: We build and maintain a 12-month rolling average of Carrier Class reate by Domestic, Shorthaul and Longhaul
Answer: Agents can import a separate file from their Ticketing system. Airlines need to have a code entered in Tourcode, Endorsements, Form of Payment or Fare Calc.
Answer: We take the value of each coupon as it was originally ticketed plus the effect of each Refund and Exchange which can change the itinerary and revalue coupons to arrive at a final itinerary with all the combined values.
Answer: We aim to be high by about 0.5% over a 12 month period. We should be high because there are always non-refundable tickets that no-show.
Answer: Yes you can export in xls, xlsx, csv, pdf and SQLite format.
Answer: Yes AIRConnect supports both methods. You can even report both on the same report.
Answer: Yes there is a Search method for this in Ticket Inquiry
Answer: Yes you can even report both on the same report.
Answer: Yes, the refund is issued in the current period but we create negative value coupons with appropriate document numbers and dates and these get exported each time.
Answer: If the supplied report contains Document number, copy all the 10-digit document numbers and paste them into 'Find Document Numbers' tab on the Pivot selection form. Then use the Fields: 'Ticket in List' and 'Ticket in Data'. Your pivot report will show which ones match and which do not.
Answer: Yes. You can establish all of your campaigns then report in Pivot Data Reports at any summary or detail level. Campaigns may include Tour Codes, Fare Basis's, Classes, Issue date range, Own Origin Port/Country, Own Turnaround and flight date range.